Shipping Policy
At PibuMate.com, we are committed to delivering your orders quickly, securely, and efficiently. Below you will find detailed information about our shipping practices, policies, and instructions.
1. General Shipping Information
- We ship to all countries worldwide.
- Orders are processed every day but are shipped on weekdays only.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Free Shipping
We offer free shipping under the following conditions:
- Canada: Free shipping for orders over $50 CAD.
- USA: Free shipping for orders over $50 USD.
Important Notes:
- Free shipping thresholds and policies are subject to change without prior notice.
- Processing Time: Free shipping orders may take up to 72 hours to process during business days.
3. Paid Shipping Orders
- Same-Day Shipping: Paid shipping orders placed before 10:00 AM (local time) will be shipped the same business day.
- Paid shipping ensures faster processing compared to free shipping.
4. Same-Day Delivery
- We offer same-day delivery within the Greater Toronto Area (GTA) using our trusted delivery partner, Weels.ca.
- Same-day delivery is currently available in select regions, but we are actively working to expand this service.
5. Courier Selection
- For free shipping orders, we utilize a variety of couriers based on factors such as:
- Destination location
- Size and weight of the package
- Order contents
- Specific couriers are not guaranteed, as the selection depends on logistics and availability.
6. Estimated Delivery Times
Delivery times may vary depending on your location and chosen shipping method:
- Canada: 1 – 3 Days
- USA: 2 – 5 Days
- International Orders: 5 – 15 Days
7. Tracking Information
Once your order is shipped, you will receive a confirmation email with tracking details. Use this information to monitor the progress of your shipment.
8. Additional Notes
- Delays may occur during peak seasons, holidays, or due to customs for international shipments.
- If you have specific shipping requirements or concerns, please contact our support team before placing your order.
